Where do we drop you off at The Royal Melbourne Hospital?
- Drop-off point
- We drop off at the main Grattan Street set-down area, or nearer to your clinic where that is possible. Building works in the Parkville precinct mean set-down points can change over time.
- Accessible entrance
- The Royal Melbourne Hospital is a large site with a main entrance on Grattan Street and several other entries. Tell us your department so we can drop you at the closest step-free door.
- Parking & waiting
- Parking in Parkville is limited and costly. Street parking nearby is heavily restricted, so being dropped off is the most reliable option.
- Accessibility
- Main entrances are step-free with lifts. Our drivers will help with wheelchairs, walkers and bags.
- Address
- 300 Grattan Street, Parkville VIC 3050
Tips from our drivers for The Royal Melbourne Hospital
- Write your department and clinic name in the booking notes.
- Major works in the Parkville precinct can change access, so allow extra time.
- If a relative is being discharged, use “pick up when ready” rather than a fixed time.
Going home from The Royal Melbourne Hospital
- Pick-up point
- Patients usually meet the taxi at the main entrance on Grattan Street. Let us know the ward and we will confirm the meeting point.
Discharge tips
- Book a “pick up when ready” trip ahead: choose the day, then tap “I’m ready” on your booking page (or call us) when the ward lets you go.
- Discharge often takes longer than planned — waiting for medicines, a doctor’s sign-off or transport letters is normal. We only send the car when you are ready.
- Have your discharge letter, medicines and any walking aids with you, and tell us if you need help from the ward to the car.
- Travelling with a wheelchair or a carer? Say so when you book so we send the right vehicle.
Book the trip home — pick up when ready Ready now? Call 0468 323 211
The Royal Melbourne Hospital is a major public teaching hospital in Parkville. It is one of Victoria’s major trauma centres and provides a very wide range of specialist services, from neurosciences to infectious diseases, for patients from right across the state.
Peninsula residents can be referred to The Royal Melbourne for specialist care that is not available locally, or may have a family member admitted after an accident or serious illness. That can mean long days of visiting, specialist appointments with an uncertain finish time, and eventually a discharge with a long trip home. Families visiting a patient in intensive care or a specialist ward may make the trip every day for weeks. Without a car, the journey from the Peninsula involves a train into the city and then a tram to Parkville, which is exhausting after a long day at a bedside.
Taxi Peninsula makes these trips easier. We pick up from your home on the Peninsula, drop you at the hospital entrance, and come back when you call. Book a sedan, or a wheelchair accessible van or Maxi WAT for passengers in wheelchairs. We run 24 hours, show a fare estimate before you book and offer fixed quotes on request.
How long does it take to get to The Royal Melbourne Hospital?
- Melbourne CBDabout 5 min
- Melbourne Airportabout 25 min
- Dandenongabout 40 min
- Seafordabout 50 min
- Carrum Downsabout 50 min
- Frankstonabout 55 min
A rough guide without traffic. We allow extra time for loading your wheelchair.
Questions about taxis to The Royal Melbourne Hospital
A relative is in The Royal Melbourne after an accident. Can you get us there?
Yes. We run 24 hours, so we can take family members up from the Peninsula at short notice, although booking ahead is recommended. A group can travel together in a sedan or, for larger families or anyone in a wheelchair, in our wheelchair accessible vehicles, which seat up to six plus two wheelchairs in the Maxi WAT.
Can you bring a patient home to the Peninsula from The Royal Melbourne?
Yes. Book a “pick up when ready” trip from the hospital to their home and tap “I’m ready” when discharge is complete. If they will travel in a wheelchair, choose a wheelchair accessible van, or the Maxi WAT for a heavier power chair. A carer can ride with them.
Where will you drop me off at The Royal Melbourne Hospital?
We drop off at the main Grattan Street set-down area, or nearer to your clinic where that is possible. Building works in the Parkville precinct mean set-down points can change over time.
Can you wait or pick me up after my appointment at The Royal Melbourne Hospital?
Yes. Book a return trip with an approximate time, then call or text us when you are ready. Appointments often run late, so we keep return pick-ups flexible.
Is there step-free access at The Royal Melbourne Hospital?
The Royal Melbourne Hospital is a large site with a main entrance on Grattan Street and several other entries. Tell us your department so we can drop you at the closest step-free door.
Can I travel in my power wheelchair or scooter?
Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.
Can a carer or family member come too?
Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.
How do I pay?
Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.
Visiting hours, maps and contacts for The Royal Melbourne Hospital (official website)
