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In short

Taxi Peninsula provides wheelchair accessible taxis in Melbourne CBD since 2016, using ramp and hoist vans with wheelchair restraints and drivers who help you from door to door. We travel anywhere across Melbourne and the Mornington Peninsula, including hospitals, day programs and Melbourne and Avalon airports, and carers travel with you. Book online in about two minutes or call 0468 323 211. Fares depend on distance and waiting time; MPTP, NDIS and aged-care accounts are accepted.

Taxi Peninsula is based on the Mornington Peninsula, but a lot of our work begins in the Melbourne CBD. We bring people home from the city to Frankston, the Peninsula and the south-east at any hour, in sedans or in wheelchair accessible vehicles with ramps and hoists, so the trip back does not depend on finding a suitable car on a busy city street.

City trips usually start at a few familiar places. Southern Cross Station is the arrival point for regional and interstate coaches and V/Line trains, and Flinders Street Station is where the Frankston line begins. Melbourne’s major hospitals sit just outside the grid, including the Royal Melbourne Hospital, the Royal Women’s Hospital, the Peter MacCallum Cancer Centre and the Royal Children’s Hospital in Parkville, and the Royal Victorian Eye and Ear Hospital in East Melbourne. We also collect people after concerts, sport and conferences at the MCG, Rod Laver Arena, Marvel Stadium and the Melbourne Convention and Exhibition Centre.

Pre-booking is the key in the city. Arrange a set time for a meeting or performance, or use the pick up when ready option after a hospital appointment or discharge, then tap I’m ready or call us when you are out. A group heading back to the Peninsula after a show can share the Maxi WAT, which seats six plus two wheelchairs. MPTP cards are accepted, NDIS and aged-care accounts are welcome, and carers travel with the passenger. Ask for a fixed quote for longer runs home.

Map of the areas we cover Port Phillip Bay and the Mornington Peninsula, with these places marked: Melbourne CBD, Frankston, Mornington, Mount Martha, Mount Eliza, Dromana, Rosebud, Rye, Sorrento, Portsea, Hastings, Somerville, Tyabb, Carrum Downs, Seaford, Dandenong, Melbourne Airport, Avalon Airport, Capel Sound, McCrae, Tootgarook, Blairgowrie, Safety Beach, Boneo, Fingal, Cape Schanck, Main Ridge, Merricks, Merricks North, Red Hill, Red Hill South, Crib Point, Shoreham, Somers, Balnarring, St Andrews Beach, Arthurs Seat, HMAS Cerberus, Flinders, Point Leo, Bittern, Moorooduc, Baxter, Langwarrin, Pearcedale. Port Phillip BayWestern PortBass StraitMornington PeninsulaMelbourne CBDFrankstonMorningtonMount MarthaMount ElizaDromanaRosebudRyeSorrentoPortseaHastingsSomervilleTyabbCarrum DownsSeafordDandenongMelbourne AirportAvalon AirportCapel SoundMcCraeTootgarookBlairgowrieSafety BeachBoneoFingalCape SchanckMain RidgeMerricksMerricks NorthRed HillRed Hill SouthCrib PointShorehamSomersBalnarringSt Andrews BeachArthurs SeatHMAS CerberusFlindersPoint LeoBitternMoorooducBaxterLangwarrinPearcedaleMelbourne CBDFrankstonMorningtonMount MarthaMount ElizaRyePortseaHastingsSomervilleTyabbCarrum DownsSeafordDandenongMelbourne AirportAvalon AirportSafety BeachFingalCape SchanckCrib PointShorehamSomersSt Andrews BeachHMAS CerberusFlindersMoorooducLangwarrinPearcedale
A guide only, not to scale. Not on the map? Ask us — we travel further on request.

How long does it take to get places from Melbourne CBD?

  • Melbourne Airportabout 25 min
  • Frankston Hospitalabout 50 min
  • Monash Medical Centreabout 25 min
  • Rosebud Hospitalabout 80 min

A rough guide without traffic. We allow extra time for loading your wheelchair.

Where do people often travel to from Melbourne CBD?

  • Southern Cross Station
  • Royal Melbourne Hospital
  • Peter MacCallum Cancer Centre
  • Royal Children's Hospital
  • Royal Victorian Eye and Ear Hospital
  • Melbourne Cricket Ground
  • Rod Laver Arena
  • Frankston

What should I know about getting around Melbourne CBD?

Getting out of the city towards the south-east usually means Kings Way and the Monash Freeway, or the West Gate Freeway and CityLink, then EastLink and Peninsula Link down to the Peninsula. Peak hours and major events can slow these routes considerably. Many CBD streets have tram lanes, clearways and loading zones where stopping is restricted, so we agree a legal pick-up point in advance, such as a side street, a hotel drop-off area or a hospital patient pick-up zone. Large events at Melbourne Park and the MCG create heavy traffic around Olympic Boulevard and Punt Road.

What trips can I book from Melbourne CBD?

Questions about travelling in Melbourne CBD

Can you pick me up from a Parkville hospital and take me home to the Peninsula?

Yes. We regularly collect patients from the Royal Melbourne, Royal Women’s, Peter Mac and Royal Children’s hospitals for the trip back to Frankston and the Peninsula. Choose the pick up when ready option if your discharge time is uncertain, then tap I'm ready or call us. Tell us the hospital and your ward or department when booking.

Will you collect me after a game at the MCG or a concert at Rod Laver Arena?

We can. Book in advance and nominate a pick-up point away from the main crowds, since the roads right beside the venues are often closed or jammed after events. We will confirm the spot by SMS or email. A group can share the Maxi WAT, and it also suits fans travelling with wheelchairs.

I am arriving by V/Line or coach at Southern Cross. Can you meet me?

Yes. Southern Cross Station is a common pick-up for passengers heading to Frankston and the Mornington Peninsula. Give us your expected arrival time and we will agree a meeting point outside the station. If your service is delayed, call us and we will adjust. Wheelchair accessible vehicles are available for passengers who travel in their chair.

Can I travel in my power wheelchair or scooter?

Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.

Can a carer or family member come too?

Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.

How do I pay?

Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.

Melbourne CBD is in City of Melbourne. See all suburbs we cover there

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Book a pick-up in Melbourne CBD 0468 323 211

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