Where do we drop you off at Grand Hyatt Melbourne?
- Drop-off point
- Pick-up is outside the hotel entrance. If Collins Street is congested, we will stop as close as safely possible and call to let you know.
- Accessible entrance
- We drop you at the hotel’s entrance on Collins Street at the eastern end of the city.
- Parking & waiting
- City parking is expensive, and a taxi lets you enjoy a show or dinner without watching the clock or the parking meter.
- Accessibility
- Let us know if you need the wheelchair van or Maxi WAT; drivers help you from the vehicle to the entrance.
- Address
- 123 Collins Street, Melbourne VIC 3000
Tips from our drivers for Grand Hyatt Melbourne
- The hotel is close to the theatres on Exhibition Street and the Princess Theatre on Spring Street.
- Allow extra time during evening peak hours and major city events.
- Book your return trip to the peninsula ahead, especially on Friday and Saturday nights.
Grand Hyatt Melbourne stands on Collins Street at the so-called Paris end of the CBD, close to fashion boutiques, theatres and restaurants. It is a large city hotel used for leisure stays, business trips and events.
Our customers from the peninsula and Frankston often book trips here for a night of theatre, a weekend of shopping or a celebration dinner. We also take hotel guests to Melbourne Airport with flight tracking and back home to the peninsula when their stay is over. Shoppers make up a good share of our Collins Street bookings, especially in the lead-up to Christmas, when the city is busy and parking is hard to find. With a taxi booked both ways, you can leave your bags at the hotel and head home the next day without worrying about the car.
If you or someone in your party uses a wheelchair, our accessible van carries one chair and four seated passengers, while the Maxi WAT carries two chairs and six seated passengers. We accept MPTP cards and NDIS accounts on city trips as well as local ones. Fixed quotes are available on request for a longer trip into the city.
How long does it take to get to Grand Hyatt Melbourne?
- Melbourne CBDabout 5 min
- Melbourne Airportabout 25 min
- Dandenongabout 35 min
- Seafordabout 45 min
- Carrum Downsabout 45 min
- Frankstonabout 50 min
A rough guide without traffic. We allow extra time for loading your wheelchair.
Questions about taxis to Grand Hyatt Melbourne
Can you take us from Frankston to Grand Hyatt Melbourne for a theatre weekend?
Yes. Book your drop-off and your return trip together, including the date and time for the trip home. The fare estimate is shown on the booking form, and you can ask for a fixed quote. Allow extra time for traffic on Friday afternoons.
Can a wheelchair user travel to the Grand Hyatt with you?
Yes. Book our wheelchair accessible van or Maxi WAT and tell us about the chair. The driver will help you into the vehicle, secure the chair with four-point restraints, and assist you to the hotel entrance on Collins Street. Carers can travel in the same vehicle.
Where will you drop me off at Grand Hyatt Melbourne?
Pick-up is outside the hotel entrance. If Collins Street is congested, we will stop as close as safely possible and call to let you know.
Can you wait or pick me up after my appointment at Grand Hyatt Melbourne?
Yes. Book a return trip with an approximate time, then call or text us when you are ready. Appointments often run late, so we keep return pick-ups flexible.
Is there step-free access at Grand Hyatt Melbourne?
We drop you at the hotel’s entrance on Collins Street at the eastern end of the city.
Can I travel in my power wheelchair or scooter?
Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.
Can a carer or family member come too?
Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.
How do I pay?
Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.
Visiting hours, maps and contacts for Grand Hyatt Melbourne (official website)