Where do we drop you off at Victorian Heart Hospital?
- Drop-off point
- We drop you at the main entrance set-down area. The hospital sits on the Monash University Clayton campus, so give the full hospital name when you book.
- Accessible entrance
- The hospital is a single modern building with a main entrance that is step-free. If your letter mentions a particular clinic or level, add it to your booking notes.
- Parking & waiting
- Parking is shared with a busy university precinct and can be hard to find. Many patients find a drop-off much simpler, especially after a cardiac procedure.
- Accessibility
- As a newer building, it has level access, wide doors and lifts. Our drivers will walk with you to the entrance if you would like support.
- Address
- Clayton VIC 3168
Tips from our drivers for Victorian Heart Hospital
- Patients are often told not to drive for a period after cardiac procedures, so pre-book the trip home.
- Bring your medication list and any referral letters.
- Do not confuse this hospital with Monash Medical Centre, which is on Clayton Road nearby.
Going home from Victorian Heart Hospital
- Pick-up point
- Patients going home usually meet the taxi at the main entrance. Your driver will call or send a message on arrival.
Discharge tips
- Book a “pick up when ready” trip ahead: choose the day, then tap “I’m ready” on your booking page (or call us) when the ward lets you go.
- Discharge often takes longer than planned — waiting for medicines, a doctor’s sign-off or transport letters is normal. We only send the car when you are ready.
- Have your discharge letter, medicines and any walking aids with you, and tell us if you need help from the ward to the car.
- Travelling with a wheelchair or a carer? Say so when you book so we send the right vehicle.
Book the trip home — pick up when ready Ready now? Call 0468 323 211
The Victorian Heart Hospital is a dedicated public cardiac hospital in Clayton, run by Monash Health on the Monash University campus. It brings heart care, research and training together in one purpose-built building and treats patients from across Victoria for heart conditions, from diagnostic tests through to procedures and inpatient care.
Peninsula patients may be referred here for cardiology appointments, investigations or procedures, and some return regularly for follow-up. After many heart procedures you will be advised not to drive for a while, and stress about getting there on time is the last thing anyone needs before a cardiac test. Patients coming for a procedure may also have been asked to bring a support person, who then needs a way to get there and back as well. A single booking can carry you both.
Taxi Peninsula offers calm, door-to-door transport between home and the hospital entrance. Choose a sedan, a wheelchair accessible van or a Maxi WAT depending on your mobility, and let a family member come along for support. The “pick up when ready” option suits discharge or long test days, and we can provide a fixed quote on request for this longer trip from the Peninsula.
How long does it take to get to Victorian Heart Hospital?
- Dandenongabout 15 min
- Melbourne CBDabout 25 min
- Carrum Downsabout 25 min
- Seafordabout 30 min
- Frankstonabout 35 min
- Langwarrinabout 35 min
A rough guide without traffic. We allow extra time for loading your wheelchair.
Questions about taxis to Victorian Heart Hospital
I can’t drive after my heart procedure. Can you take me home?
Yes. Book your trip home ahead of time and choose “pick up when ready”. When the team has discharged you, tap “I’m ready” or call us and the nearest suitable vehicle will come to the main entrance. A family member can travel with you, and the driver will help with your bag.
Where is the Victorian Heart Hospital?
It is in Clayton on the Monash University campus, a short distance from Monash Medical Centre. Because the two are close and both run by Monash Health, please state the Victorian Heart Hospital clearly in your booking so your driver goes straight to the right building and entrance.
Where will you drop me off at Victorian Heart Hospital?
We drop you at the main entrance set-down area. The hospital sits on the Monash University Clayton campus, so give the full hospital name when you book.
Can you wait or pick me up after my appointment at Victorian Heart Hospital?
Yes. Book a return trip with an approximate time, then call or text us when you are ready. Appointments often run late, so we keep return pick-ups flexible.
Is there step-free access at Victorian Heart Hospital?
The hospital is a single modern building with a main entrance that is step-free. If your letter mentions a particular clinic or level, add it to your booking notes.
Can I travel in my power wheelchair or scooter?
Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.
Can a carer or family member come too?
Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.
How do I pay?
Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.