Open 24 hours, 7 days — bookings recommended

In short

Taxi Peninsula picks up wheelchair users from Bayside Shopping Centre in ramp and hoist vans, with the driver meeting you at the pick-up point and helping you on board. Pick-up point: We pick you up at the entrance you choose, where stopping is permitted. Tell us which entrance and the driver will confirm by phone. Book online in about two minutes or call 0468 323 211; carers travel with you and MPTP, NDIS and aged-care accounts are accepted.

Book a pick-up from Bayside Shopping Centre

Where do we pick you up at Bayside Shopping Centre?

Pick-up point
We pick you up at the entrance you choose, where stopping is permitted. Tell us which entrance and the driver will confirm by phone.
Accessible entrance
Bayside Shopping Centre has several entrances to different parts of the centre. Most are step-free.
Parking & waiting
The centre has its own car parks, and stopping at the entrances is restricted. Drivers wait in a permitted pick-up spot and call you when they arrive.
Accessibility
The centre has lifts and step-free paths between levels. Let us know if you need help with shopping bags from the entrance to the taxi.
Address
Frankston VIC 3199

Tips from our drivers for Bayside Shopping Centre

  • Tell us which entrance you will be waiting at.
  • Use “pick up when ready” if you are not sure how long your shopping will take.
  • The driver will help load your shopping into the boot and carry it to your door.

Bayside Shopping Centre is the main shopping centre in central Frankston, close to the train station and the foreshore. It has supermarkets, larger stores, specialty shops and food outlets, and is a regular stop for residents across Frankston and the northern Peninsula.

Many of our passengers use Bayside for their weekly shop, but getting home with heavy bags on the bus is hard work. Older shoppers, people with limited mobility and those without a car find a taxi home the easiest option. Some passengers combine a shopping trip with an appointment in central Frankston, a visit to the library or lunch near the foreshore, and need a ride home at the end of the day. Others have mobility aids or wheelchairs, which makes a crowded bus difficult. Having a driver help carry the bags from the centre to the kitchen bench makes the weekly shop much more manageable.

Taxi Peninsula picks up from Bayside and takes you straight home, with the driver helping load your shopping and carry it to your door. Use “pick up when ready” and call when you have finished, or book a set pick-up time. Wheelchair accessible taxis are available, and we accept MPTP cards, NDIS and aged-care accounts.

How long is the trip home from Bayside Shopping Centre?

A rough guide without traffic. We allow extra time for loading your wheelchair.

Questions about taxis from Bayside Shopping Centre

Can the driver help with my shopping bags?

Yes. Our drivers help door to door, including loading your shopping at the centre and carrying it to your front door. Let us know when you book if you have a lot of bags or a shopping trolley, so we can send a suitable vehicle.

Can I use my MPTP card for a shopping trip?

Yes. If you hold a Multi Purpose Taxi Program card, show it to the driver and the subsidy will be applied to your fare. MPTP can be used for everyday trips like shopping, appointments and social outings, so a regular trip to Bayside for the weekly shop is a good use of it.

Where do I wait for my taxi at Bayside Shopping Centre?

We pick you up at the entrance you choose, where stopping is permitted. Tell us which entrance and the driver will confirm by phone.

Can you pick me up from Bayside Shopping Centre straight after my train or shopping?

Yes. Book a time, or call us when you are ready. If your train is running late, just let us know and we will adjust the pick-up.

Is there step-free access at Bayside Shopping Centre?

Bayside Shopping Centre has several entrances to different parts of the centre. Most are step-free.

Can I travel in my power wheelchair or scooter?

Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.

Can a carer or family member come too?

Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.

How do I pay?

Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.

Last updated

Book online 0468 323 211

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