Which suburbs in City of Melbourne do you cover?
How long does it take to get places from Melbourne CBD?
- Melbourne Airportabout 25 min
- Frankston Hospitalabout 50 min
- Monash Medical Centreabout 25 min
- Rosebud Hospitalabout 80 min
A rough guide without traffic. We allow extra time for loading your wheelchair.
What trips can I book in City of Melbourne?
- Wheelchair accessible taxis
- Medical & hospital trips
- Airport transfers
- NDIS & aged care
- Group & Maxi travel
- Events & day trips
- Local taxi service
- Winery tours
- Hotel & resort transfers
- Weddings
- Parcel delivery
- Pet transport
Questions about wheelchair taxis in City of Melbourne
Which parts of City of Melbourne do you cover?
We pick up from every address in City of Melbourne, including Melbourne CBD.
Can community transport or care staff in City of Melbourne book for clients?
Yes. Coordinators, case managers and aged-care staff can open a coordinator account to book for several clients, see every trip and download monthly trip logs and invoices.
Can I travel in my power wheelchair or scooter?
Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.
Can a carer or family member come too?
Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.
How do I pay?
Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.