Where do we drop you off at Royal Victorian Eye and Ear Hospital?
- Drop-off point
- We drop off at the main entrance on Gisborne Street. The driver will help you to the door if your vision is affected.
- Accessible entrance
- The hospital’s main entrance on Gisborne Street is step-free. If your appointment is in a particular clinic, add it to your booking notes.
- Parking & waiting
- Parking in East Melbourne is tight and mostly time-limited. Patients who have had drops or surgery cannot drive afterwards anyway.
- Accessibility
- The entrance is step-free with lifts inside. Our drivers are happy to guide passengers with low vision from the vehicle to reception.
- Address
- 32 Gisborne Street, East Melbourne VIC 3002
Tips from our drivers for Royal Victorian Eye and Ear Hospital
- You cannot drive after eye drops that dilate your pupils, so book a taxi home.
- Bring sunglasses for the trip home after an eye examination.
- Mention in your booking notes if you have low vision and would like guiding to the door.
- Clinic times can run long, so “pick up when ready” suits the return trip.
Going home from Royal Victorian Eye and Ear Hospital
- Pick-up point
- Patients usually meet the taxi at the main entrance on Gisborne Street. Let us know when you book and we will call on arrival.
Discharge tips
- Book a “pick up when ready” trip ahead: choose the day, then tap “I’m ready” on your booking page (or call us) when the ward lets you go.
- Discharge often takes longer than planned — waiting for medicines, a doctor’s sign-off or transport letters is normal. We only send the car when you are ready.
- Have your discharge letter, medicines and any walking aids with you, and tell us if you need help from the ward to the car.
- Travelling with a wheelchair or a carer? Say so when you book so we send the right vehicle.
Book the trip home — pick up when ready Ready now? Call 0468 323 211
The Royal Victorian Eye and Ear Hospital in East Melbourne is a specialist public hospital for eye, ear, nose and throat conditions. It treats patients from across Victoria, runs a large number of specialist clinics and is a major teaching and research centre.
Peninsula residents are often referred to the Eye and Ear for cataract surgery, retinal treatment, glaucoma care and ear, nose and throat procedures. Many of these appointments involve dilating drops or a procedure that makes driving unsafe, sometimes for the rest of the day. Patients with low vision may not drive at all. Cataract surgery is often done one eye at a time, which means several trips over a few months, each followed by a check-up the next day or soon after.
Taxi Peninsula provides door-to-door trips with drivers who will guide you to and from the entrance. Book a sedan for most trips, or a wheelchair accessible vehicle if needed. A family member can come with you, and you can use “pick up when ready” for the trip home so you are not rushed out of the clinic. MPTP cards are accepted for eligible passengers.
How long does it take to get to Royal Victorian Eye and Ear Hospital?
- Melbourne CBDabout 5 min
- Melbourne Airportabout 25 min
- Dandenongabout 40 min
- Seafordabout 45 min
- Carrum Downsabout 50 min
- Frankstonabout 50 min
A rough guide without traffic. We allow extra time for loading your wheelchair.
Questions about taxis to Royal Victorian Eye and Ear Hospital
Can you guide me if my vision is blurry after my appointment?
Yes. Our drivers help door to door. They can meet you at the hospital entrance, guide you to the vehicle and walk you to your front door at home. Add a note when you book so the driver knows to allow extra time and offer an arm.
Is the Eye and Ear near the other city hospitals?
It is in East Melbourne, close to St Vincent’s Hospital and the city centre, but it is separate from the Parkville hospitals. Give the full name when you book so your driver takes you to the right address on Gisborne Street.
Where will you drop me off at Royal Victorian Eye and Ear Hospital?
We drop off at the main entrance on Gisborne Street. The driver will help you to the door if your vision is affected.
Can you wait or pick me up after my appointment at Royal Victorian Eye and Ear Hospital?
Yes. Book a return trip with an approximate time, then call or text us when you are ready. Appointments often run late, so we keep return pick-ups flexible.
Is there step-free access at Royal Victorian Eye and Ear Hospital?
The hospital’s main entrance on Gisborne Street is step-free. If your appointment is in a particular clinic, add it to your booking notes.
Can I travel in my power wheelchair or scooter?
Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.
Can a carer or family member come too?
Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.
How do I pay?
Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.
Visiting hours, maps and contacts for Royal Victorian Eye and Ear Hospital (official website)