Where do we drop you off at Frankston Hospital?
- Drop-off point
- We set down as close to your entrance as the hospital’s drop-off area allows. If you are heading to a particular clinic, ward or the emergency department, mention it when you book so the driver knows where to go.
- Accessible entrance
- Frankston Hospital has more than one public entrance, and building works have changed access points over time. Tell us which department you are visiting and we will aim for the closest step-free entrance to it.
- Parking & waiting
- Parking around the hospital is busy most of the day, so many families prefer to be dropped off rather than circle for a space. Our driver waits only in permitted set-down zones and will call you if they need to move.
- Accessibility
- Main entrances are step-free, with lifts to upper floors. Our drivers can help with the walk from the taxi to reception if you need an arm or a wheelchair pushed.
- Address
- 2 Hastings Road, Frankston VIC 3199
Tips from our drivers for Frankston Hospital
- Mention the department or ward when you book, as the site is large and has been undergoing redevelopment.
- For discharge, book with “pick up when ready” and tap “I’m ready” once the ward has released you.
- Bring your Medicare card and any referral letters in a bag you can carry on your lap.
- If you use a power chair, choose the Maxi WAT so it travels on the hoist rather than a ramp.
Going home from Frankston Hospital
- Pick-up point
- Most patients going home meet the taxi near the main entrance. Tell us your ward when you book and we will confirm the meeting point by phone or SMS.
Discharge tips
- Book a “pick up when ready” trip ahead: choose the day, then tap “I’m ready” on your booking page (or call us) when the ward lets you go.
- Discharge often takes longer than planned — waiting for medicines, a doctor’s sign-off or transport letters is normal. We only send the car when you are ready.
- Have your discharge letter, medicines and any walking aids with you, and tell us if you need help from the ward to the car.
- Travelling with a wheelchair or a carer? Say so when you book so we send the right vehicle.
Book the trip home — pick up when ready Ready now? Call 0468 323 211
Frankston Hospital is the main public hospital for Frankston and the Mornington Peninsula, run by Peninsula Health. It has a busy emergency department and a wide range of inpatient wards, outpatient clinics and specialist services, and it has been through a major redevelopment to expand its capacity.
People travel here from right across the Peninsula, from Sorrento and Rosebud to Mornington, Hastings and the Frankston suburbs. Some come for a short outpatient appointment, others for day surgery, scans, or to visit a family member on the wards. Many are not able to drive afterwards, and the hospital car parks can be a slow, stressful start to an appointment.
Taxi Peninsula takes the parking out of the equation. Book a sedan for a straightforward trip, or a wheelchair accessible van or Maxi WAT if you travel in your own chair. Our drivers help from the front door to the hospital entrance, and the “pick up when ready” option suits discharge days, when the exact time you will be released is hard to predict. MPTP cards, NDIS and aged-care accounts are all accepted.
How long does it take to get to Frankston Hospital?
- Frankstonabout 5 min
- Langwarrinabout 5 min
- Mount Elizaabout 5 min
- Seafordabout 5 min
- Baxterabout 5 min
- Carrum Downsabout 10 min
A rough guide without traffic. We allow extra time for loading your wheelchair.
Questions about taxis to Frankston Hospital
Can you pick me up from Frankston Hospital when I’m discharged?
Yes. Book a trip with the “pick up when ready” option and leave the time open. When the ward has finished your discharge paperwork and medications, tap “I’m ready” in your confirmation or call us, and we will send the nearest suitable vehicle. If you need a wheelchair taxi, choose that vehicle type when you book.
Can a family member come with me to my appointment?
Yes. Carers and family members can travel with you at no extra hassle. Our wheelchair accessible van carries one wheelchair plus four seated passengers, and the Maxi WAT carries two wheelchairs plus six seated passengers, so there is usually room for whoever is coming along to support you on the day.
Where will you drop me off at Frankston Hospital?
We set down as close to your entrance as the hospital’s drop-off area allows. If you are heading to a particular clinic, ward or the emergency department, mention it when you book so the driver knows where to go.
Can you wait or pick me up after my appointment at Frankston Hospital?
Yes. Book a return trip with an approximate time, then call or text us when you are ready. Appointments often run late, so we keep return pick-ups flexible.
Is there step-free access at Frankston Hospital?
Frankston Hospital has more than one public entrance, and building works have changed access points over time. Tell us which department you are visiting and we will aim for the closest step-free entrance to it.
Can I travel in my power wheelchair or scooter?
Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.
Can a carer or family member come too?
Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.
How do I pay?
Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.
Visiting hours, maps and contacts for Frankston Hospital (official website)