Where do we pick you up at Southern Cross Station?
- Pick-up point
- We meet you at a permitted pick-up point near the station. The driver will confirm the spot by SMS or phone, as the station is large and has several exits.
- Accessible entrance
- Southern Cross has step-free access throughout, with lifts and ramps connecting platforms, the concourse and the street.
- Parking & waiting
- Stopping near the station is restricted and the surrounding streets are busy. Drivers wait in a legal pick-up spot and call you when they arrive.
- Accessibility
- The station is fully accessible, with lifts and level access. If you are in a wheelchair, book a wheelchair accessible taxi and tell us which exit you are near.
- Address
- Spencer Street, Melbourne VIC 3000
Tips from our drivers for Southern Cross Station
- Tell us which service you are arriving on (V/Line, coach or SkyBus) so we can plan the meeting point.
- Allow time to walk from your platform to the exit.
- Ask for a fixed quote for the trip back to the Peninsula.
- If you have lots of luggage, book a larger vehicle.
Southern Cross Station on Spencer Street is Melbourne’s main hub for regional and interstate travel. It is the terminus for V/Line regional trains and coaches, interstate trains and coaches, and the SkyBus service from Melbourne Airport, as well as being a major metropolitan station.
Peninsula residents often arrive at Southern Cross after a trip to regional Victoria, an interstate train, or the SkyBus from the airport. From there, getting home to Frankston or further down the Peninsula involves a train change and possibly a bus, which is tiring with luggage, especially late at night. Travellers coming home from the airport on SkyBus often have large suitcases and may have been travelling for many hours. Those returning on V/Line from regional Victoria may arrive late in the evening, when trains to Frankston run less often. A direct taxi saves several transfers and gets you home without carrying bags up and down platforms.
Taxi Peninsula picks up from Southern Cross and takes you straight home. Book ahead with your arrival time, or call when you get in. Our drivers help with bags, and our wheelchair accessible vehicles carry passengers in their chairs. Fixed quotes are available on request for the trip down to the Peninsula.
How long is the trip home from Southern Cross Station?
- Melbourne CBDabout 5 min
- Melbourne Airportabout 25 min
- Dandenongabout 40 min
- Seafordabout 45 min
- Carrum Downsabout 50 min
- Frankstonabout 50 min
A rough guide without traffic. We allow extra time for loading your wheelchair.
Questions about taxis from Southern Cross Station
Can you pick me up at Southern Cross after a V/Line trip?
Yes. Book ahead with your expected arrival time and we will meet you at a pick-up point near the station. If your train is late, call us or reply to your confirmation. We can then take you straight home to Frankston or anywhere on the Mornington Peninsula.
Where should I wait for my taxi at Southern Cross?
Southern Cross is large with several exits. When the driver arrives, they will confirm the pick-up spot by SMS or phone. Tell us which exit you are near or which service you arrived on, and the driver will meet you as close as possible.
Where do I wait for my taxi at Southern Cross Station?
We meet you at a permitted pick-up point near the station. The driver will confirm the spot by SMS or phone, as the station is large and has several exits.
Can you pick me up from Southern Cross Station straight after my train or shopping?
Yes. Book a time, or call us when you are ready. If your train is running late, just let us know and we will adjust the pick-up.
Is there step-free access at Southern Cross Station?
Southern Cross has step-free access throughout, with lifts and ramps connecting platforms, the concourse and the street.
Can I travel in my power wheelchair or scooter?
Yes. Most manual and power wheelchairs fit, and you stay seated in your chair. Tell us the make, width and weight when you book so we send the right vehicle. Mobility scooters can travel when they can be safely restrained — please check with us first.
Can a carer or family member come too?
Yes. Carers, family and assistance animals are welcome. Include everyone in the passenger count so we send a vehicle with enough seats.
How do I pay?
Pay the driver by card or cash, use your Multi Purpose Taxi Program (MPTP) card, or choose "Account / invoice" for NDIS plan managers, aged-care providers and businesses.